Got questions? This way.
Find answers to common questions about our services. We aim to provide you with clear and helpful information.
General questions:
This section covers general information about our business, including the services we offer, our location, operating hours, and how to contact us for further assistance.
We're based in Navan, County Meath, and serve customers throughout Ireland. While we specialize in Meath and Dublin where we complete most of our work, we regularly travel nationwide for projects. Distance isn't typically an issue—if you're interested in our services, get in touch and we'll discuss your location.
Our core services are custom pergolas, lean-to sheds, timber gates, fencing, and wood panels. We also install doors, windows, and outdoor curtains for structures. Essentially, if it involves quality timber construction for outdoor spaces, we likely do it. We work with business and homeowners of all types—from young families needing practical storage to retirees creating dream garden spaces.
We work with both residential and commercial clients. While a significant portion of our work is with homeowners looking to enhance their outdoor spaces, we also complete commercial projects for businesses, hospitality venues, and property developers. Whether it's a family garden or a commercial outdoor area, we bring the same level of quality craftsmanship and attention to detail to every project.
Honest answer? You're dealing directly Timothy Pergola—with over 20+ years of hands-on experience—not a salesperson or subcontractor. We visit every site, provide every quote, and oversee every installation personally. We focus on quality work, clear communication, and fair pricing. No gimmicks, just proper craftsmanship.
Yes, we carry full insurance coverage for all our work. This protects both your property and our team throughout the project. It's a standard professional requirement, and you can have complete peace of mind knowing you're covered.
Service details:
Learn more about the specifics of our services, including how to schedule appointments, what to expect during consultations, and the customization options available to meet your needs.
Simply contact us by phone at (+353)87 974 4186, through contact form in this site, email at info@timothypergola.ie, or send us a message on Facebook—whichever works best for you. We aim to respond the same day. Let us know what type of project you're considering and your general location, and we'll arrange a convenient time for me to visit your property for a free, no-obligation consultation. We're quite flexible with scheduling and can usually accommodate evenings or weekends if that suits you better.
I'll visit your property at the agreed time to see the space firsthand and understand what you're looking to achieve. We'll walk through the area together, discuss your ideas and requirements, and I'll take necessary measurements. I'll explain what's feasible, offer suggestions based on my experience, and answer any questions you have about materials, timelines, or costs. The whole visit typically takes 30-45 minutes depending on project complexity. There's no pressure—it's simply a chance for both of us to understand if we're a good fit for your project. Within a day or two after the visit, you'll receive a detailed written quote.
Absolutely. Every project we do is custom-tailored to the specific space, requirements, and preferences of the client. There's no such thing as a one-size-fits-all approach with outdoor structures—your garden, your home's style, and how you'll use the space are all unique. Whether it's adjusting dimensions to fit an awkward area, matching a specific design aesthetic, choosing particular materials or finishes, or incorporating special features like lighting or storage solutions, we work with you to create exactly what you need. That's the advantage of working directly with an experienced craftsman rather than ordering from a catalog.
Absolutely. String lights, downlights, spotlights—we can integrate whatever lighting suits your vision. We ensure proper weatherproof installation and can connect to your existing outdoor electrical supply. Lighting transforms a pergola from a daytime structure to a usable evening space.
We don't typically offer same-day construction starts, as quality outdoor structures require proper planning, material procurement, and scheduling. However, we do respond to inquiries same-day and can often arrange site visits quite quickly—sometimes within a day or two if our schedule allows. For urgent repairs to existing structures (like a gate that's come off its hinges or storm damage), we'll do our best to help as soon as possible. The key is to get in touch—we'll be honest about what we can realistically do and when.
Procedures:
Understand our policies and procedures, including cancellation policies, warranties, confidentiality measures, and payment methods. We strive to make our processes transparent and straightforward.
Yes, we handle all necessary permits and ensure we're compliant with building regulations. For most residential pergolas, sheds, and fencing, planning permission isn't required, but there are exceptions depending on size, location, and proximity to boundaries. we will advise you on requirements during the consultation and handle the paperwork if needed.
It's straightforward: You contact us via phone, email, or Facebook. We arrange a convenient time for me to visit your property (this is free, no obligation). I take measurements, discuss your requirements, and answer any questions. Within a day or two, you'll receive a detailed written quote. If you're happy to proceed, we arrange a start date. Most projects are completed in 1-5 days depending on size and complexity.
Yes, completely free with no obligation. I'll visit your site, assess what's involved, take measurements, and discuss options. Even if you decide not to proceed, you've received professional advice at no cost. It's how I prefer to work—no pressure, just honest information to help you make the right decision.
We ask for a small deposit of 5-10% when you accept the quote and we schedule your project. This secures your place in our schedule and covers initial material procurement. The balance is due upon completion. It's a very standard arrangement that protects both parties.
Communication is key. If you have any concerns during the work, mention them immediately so we can address them on the spot. After completion, we do a final walkthrough together to ensure you're satisfied. If there's genuinely something that's not right, we'll make it right—that's just good business. With over 2,000 completed projects, our reputation is built on customer satisfaction, and we take that seriously.